Privacy Policy

KYORA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (“Services”). KYORA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood how we collect, use, and share your information as described in this policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect the following categories:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.
  • Financial Information: Payment card details, transaction details, and payment confirmations.
  • Account Information: Username, password, and security settings.
  • Transaction Information: Products you viewed, added to your cart, wishlists, purchases, returns, and order history.
  • Communications: Information included in customer support requests or emails.
  • Device & Usage Information: IP address, browser type, unique device identifiers, and information about how you navigate the Services.

Sources of Personal Information

We collect information:

  • Directly from you: When you create an account, place an order, or contact customer support.
  • Automatically: Through cookies and similar tracking technologies when you visit our website.
  • From third parties: Including service providers (such as Shopify) and marketing partners.

How We Use Your Personal Information

  • Providing Services: To process orders, handle payments, manage your account, and arrange shipping.
  • Marketing: To send promotional emails or display targeted advertisements for products we believe may interest you.
  • Security: To detect and prevent fraud and secure our payment systems.
  • Communication: To provide customer support and respond to your inquiries.
  • Legal Reasons: To comply with applicable laws and protect our legal rights.

How We Share Personal Information

We may share your information:

  • With Shopify and other providers that handle IT services, payments, and shipping.
  • With marketing partners to display personalized advertisements.
  • When you request us to do so (for example, through social media integrations).
  • In connection with business transactions or for legal reasons.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify processes your personal information to help us provide a better shopping experience. Shopify may use this data in accordance with its own policies. For more information, you can visit Shopify’s Consumer Privacy Policy.

Security & Data Retention

No security measure is perfect, and we cannot guarantee “absolute security.” We recommend that you do not send sensitive information through unsecured channels. We retain your information only for as long as necessary to manage your account, provide Services, or comply with legal obligations.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access/know what data we hold about you.
  • Request deletion of your personal information.
  • Correct inaccurate information.
  • Object to targeted advertising or the “sale” of personal data.
  • Withdraw consent at any time.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
support.kyora@gmail.com

For the purposes of applicable data protection laws, KYORA is the data controller of your personal information.